Ruelo Patisserie Reviews
(Rated by 10 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.8
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Shipping & Delivery4.7
- Return Policy4.5
- Price & Quality4.8
- Customer Service4.3
Recent Customer Reviews (10)
Bibulat Musliyevich
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Victoria Garner
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David Short
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Zak Hart
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Sebastian Kristoffersen
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Phoebe Craig
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James Jones
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Louis Bailey
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Henry Parkin
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Eloise Lessard
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Ruelo Patisserie Pricing
small cake
upwards of $30
Macarons
up to $5
Ruelo Cake
$48.00
Green Tea Red Bean Sesame Cake
$40.00
Guava Pear Jasmine Cake
$52.00
Strawberry Yuzu Cake
$50.00
Hazelnut Cake
$40.00
Ruelo Patisserie Pros & Cons
Pros
1
High-Quality Desserts: Ruelo Patisserie is known for its high-quality desserts, particularly its macarons and cakes. Many reviewers praise the elegance and taste of their pastries.
2
Variety of Flavors: The patisserie offers a wide range of flavors, including unique and exotic options like wasabi grapefruit and cream cheese orange macarons.
3
Friendly Service: Customers often mention the friendly and efficient service provided by the staff.
4
Convenient Location: The Richmond Hill location is conveniently situated in Times Square, making it easily accessible.
CONS
1
Expensive Prices: Many reviewers note that the prices are steep, with some items costing upwards of $30 for a small cake.
2
Inconsistent Quality: There are reports of inconsistent quality, with some reviewers experiencing both excellent and disappointing experiences with their desserts.
3
Limited Availability: Some flavors, like the cream cheese orange macaron, are not always available, which can be frustrating for customers.
4
Long Working Hours: Employees have reported working long hours without overtime pay, which can be a significant con for potential employees.
Ruelo Patisserie Features and Benefits
Features
Unique Flavors
Green Tea Cake with Red Bean: A unique combination of flavors. Strawberry Yuzu: Balances sour and sweetness perfectly. Hazelnut and Almond Crunch: Adds a delightful texture to their cakes.
Macarons
Variety of Flavors: Includes flavors like lychee rose, blueberry, earl grey, and lemon. Signature Macaron: Features milk chocolate ganache and a hazelnut center.
Innovative Combinations
Rose and Lychee Macaron: Hides a raspberry jelly center. Wasabi Ganache Macaron: Combines wasabi ganache with a grapefruit interior. Black Truffle Macaron: Uses Italian black truffles for a unique flavor.
Exquisitely Crafted Cakes
Ruelo Cake: Pairs dark chocolate mousse with crispy praline and vanilla crème brulée. Blossom Cake: Light, refreshing, and slightly crunchy.
Aesthetic Appeal
Visually Stunning: Cakes and pastries are crafted with meticulous attention to detail. Elegant Decor: Simple yet elegant shop décor.
Convenient Location
Times Square, Richmond Hill: Conveniently located in the heart of uptown York region.
Customer Service
Friendly Staff: Staff is friendly and helpful, especially when pre-ordering cakes.
Quality and Consistency
High-Quality Ingredients: Uses French Valrhona chocolate and other premium ingredients. Consistent Masterpieces: Cakes are consistently well-made and visually appealing.
Occasion-Based Offerings
Seasonal and Occasional Flavors: Offers unique flavors for Chinese New Year, Christmas, and Valentine's Day.
Online Ordering
Convenient Ordering Options: Allows online, phone, and in-store ordering.
High-Quality Desserts
Known for its high-quality desserts, particularly its macarons and cakes. Many reviewers praise the elegance and taste of their pastries.
Variety of Flavors
Offers a wide range of flavors, including unique and exotic options like wasabi grapefruit and cream cheese orange macarons.
Friendly Service
Customers often mention the friendly and efficient service provided by the staff.